The Moon Family Boutique Hotel

Grew The Moon Boutique Hotel's Instagram from zero to 273+ followers with 8,452 views, and 3,286 views on Facebook.

Industry Tourism & Hospitality
Services Social Media Marketing
Client impact 273+ Instagram followers
The challenge

A historic hotel with no social presence

Established in 1916 in the heart of Sofia, Bulgaria, The Moon Family Boutique Hotel is a historic boutique hotel with an in-house restaurant. Its Instagram and Facebook pages needed to be built from a standing start into an active, growing audience, with a structured, on-brand profile that carried the hotel's heritage story into every post, reel and caption.

Key problem constraints:

  • No existing audience on Instagram or Facebook
  • Needed a structured, on-brand profile from day one
  • Heritage story needed to carry through every post
www.themoonhotel.eu Live The Moon Family Boutique Hotel
The engineered solution

Structured content and community engagement

We handled day-to-day Instagram and Facebook management, designed and edited all creatives in-house from static posts to reels and short-form video, built out Instagram highlights to give new visitors an instant overview of the property, and stayed active in relevant Facebook groups and communities to widen reach beyond the page itself.
01

Day-to-day Instagram and Facebook page management

Consistent posting and page upkeep across both platforms, handled as ongoing day-to-day work.

02

In-house graphic and video editing for all creatives

Every static post, reel and short-form video designed and edited in-house, from graphics to edited footage.

03

Profile and Instagram highlights setup

Five curated highlight categories, Moon Hotel, Restaurant, Bedrooms, Guest Reviews and more, giving new visitors an instant overview before they scroll the grid.

04

Active community engagement in relevant Facebook groups

Posting and direct messaging in relevant local and travel groups to widen reach beyond the page itself.

The results
273+
Instagram followers

Grown organically from zero

8,452
Instagram views

+100% period over period

3,286
Facebook page views

518 unique viewers

346
Facebook engagement

+100% from previous 267 days

What changed

Built from zero to a growing audience

Both Instagram and Facebook were taken from a standing start to an active, growing audience. Instagram grew to 273+ followers and 80 posts, reaching 8,452 views (up 100% period over period) with 98.4% of views from non-followers. Facebook recorded 3,286 page views from 518 unique viewers, with 346 total engagement (91 reactions, 19 shares), and 67.3% of engagement on views came from non-followers, a sign of reach beyond the existing page audience.

Key enhancements

  • 273+ Instagram followers grown organically from zero
  • 8,452 Instagram views, up 100% period over period
  • 3,286 Facebook page views from 518 unique viewers
  • 67.3% of Facebook engagement came from non-followers

Tech stack

Canva

Social Creatives

VN

Mobile Video Editing

Metricool

Scheduling & Analytics

Meta Business Suite

Page & Inbox Management

Driven by values

Who We Are

01

Academic precision

We apply scientific methods and deep mathematical logic to every project to ensure your software is flawless and efficient.

02

MNC-level standards

Our founders bring a decade of experience from top global firms to give your business the same quality of service and scale.

03

Data-focused strategy

Every decision we make is backed by real facts and insights so your investment always leads to growth.

04

Continuous innovation

Our team operates with cutting-edge AI and cloud technology to deliver ongoing competitive advantages for your brand.

05

Transparent partnership

We listen, understand, and build what truly matters to you.

Let's build something that scales.

Tell us where you're headed. We'll help you get there.